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NBK Adds Web/In-app payment to Samsung Pay

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NBK is keen to provide cutting-edge payment solutions and consolidate its leadership in providing digital services

We promise our customers more advanced digital services that contribute to enrich their banking experience

As part of its constant endeavors to meet its customers’ needs, National Bank of Kuwait (NBK) strives to provide world-class cutting-edge payment solutions. In this context, NBK has added Web/In-app Payment feature to Samsung Pay, for the first time in Kuwait.

This service is the first of its kind in Kuwait that allows customers to make their online payments in one step using Samsung Pay Wallet, without the need to enter card data and wait for OTP, providing a quick, easy and secure payment method for Samsung Pay enabled customers.

The service is currently available through the websites of eligible stores for credit cards and debit cards.

NBK offers the service for merchants who wish to provide customers with Samsung Pay Web/In-app checkout, as well as for customers from Samsung smartphone users for seamless and secure payment experience.

NBK was the first bank in Kuwait to launch Samsung Pay last September, which is an innovative wallet payment solution, based on MST and NFC technologies, that allows customers to use their Galaxy smartphones to make their payments at most NFC-enabled POS terminals at their favorite stores as well as in online purchases.

On this occasion, Prasad Srinivasa, Head of Payment Acceptance and Customer Loyalty, Consumer Banking Group, National Bank of Kuwait, said: “We always strive to provide cutting-edge payment solutions, as part of our keenness to provide a top-notch banking experience to our customers and to consolidate our leadership in providing digital banking services.”

NBK’s Digital Transformation Strategy yielded many advanced digital services and payment solutions, as part of the efforts to keep pace with the rapid technological advancement and to meet customers’ needs, in view of the highly increasing reliance on digital channels and services for their transactions, as a result of the exceptional circumstances imposed by the coronavirus pandemic, he pointed out.

Srinivasa concluded: "We promise our customers more of the advanced digital services and solutions that meet their needs, enrich their banking experience, and reflect NBK’s capabilities, tremendous technological infrastructure, and strong partnerships with leading brands."

To activate Samsung Pay, you can download the Samsung Pay App from Galaxy Store, log in to your Samsung account from Samsung Pay App to set your PIN and fingerprint, then tap on "add card" and scan or manually enter the card number, and finally, verify your card through SMS/e-mail option and enter the OTP.

It is worth mentioning that NBK was named "Best Consumer Digital Bank – Middle East” for 2020 by the reputable international magazine Global Finance, in the annual survey of the World’s Best Digital Banks 2020. The New York-based magazine selects winners based on the evaluation of a world-class panel of judges at Infosys, a global leader in consulting and technology, whereas Global Finance editors are responsible for the final selection of all winners.

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