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FINCA Jordan Receives Smart Certification For Strong Client Protection Practices

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FINCA Microfinance Company PLC in Jordan (FINCA Jordan) announced it received Smart Certification in recognition of its long-standing commitment to client protection. This designation came after a rigorous independent review process found it upholds industry-leading client protection standards in providing financial services.

FINCA Jordan joins FINCA Impact Finance subsidiaries in Armenia, Ecuador, Georgia, Kosovo, Kyrgyzstan, Nicaragua and Pakistan, in receiving this designation from the Smart Campaign, a global initiative promoting prudent, transparent and respectful treatment of clients.

"Client Protection Certification from the Smart Campaign is an acknowledgement of FINCA Jordan’s rigorous adherence to high ethical standards in the treatment of our clients," says Abduqodir Sattorov, CEO of FINCA Jordan. "Responsible banking has been, and continues to be, at the core of everything we do."

Founded in 2007, FINCA Jordan serves nearly 35,000 customers throughout the country, providing a variety of financial products and services, including special group loans for women for home-based businesses and trust loans that are disbursed through a call center following a streamlined credit scoring process.

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