Responding to the huge demand for the Essential Benefits medical plan, Oman Insurance Company has launched an online portal on its website www.tameen.ae allowing its customers to buy their DHA approved medical plan from the convenience of their laptops and smartphones.
As stipulated by the Dubai Health Authority (DHA) all Dubai residents must have a basic level of health insurance. Oman Insurance Company is one of the 9 participating insurers to provide these cost-effective Essential Benefits Plan for the segment of the population earning AED 4,000 or less per month.
“Our call center and branches witnessed a flurry of activity as residents rushed in to get medical covers in place at the end of the 2016” explained Dr. Yasser Khalifa, Executive Vice President – Medical. He further stated, “Oman Insurance has now invested in user-friendly online sales technology to allow both employers who want to provide medical coverage for their maids, nannies or drivers, and sponsors who need it for their dependents, to achieve compliance with regulations quickly and efficiently.
Commenting on this online success, Christos Adamantiadis, Chief Executive Officer of Oman Insurance Company said “We have taken several steps recently to empower our customers and partners via digital platforms. This includes an online claims reimbursement facility through our OICare web portal and the ePAR system to smoothen our pre-authorization requests for specific medical procedures. We are proud to continue our foray into the digital space, with the introduction of mobile friendly insurance sales solutions that promise to vastly improve customer experience.”
